Who We Are
Here at Texpo Energy, we serve residential and commercial customers within the State of Texas as a Retail Electric Provider operating under Public Utilities Commission of Texas (PUCT) License #10126. Texpo Energy's buying power and experience enables us to provide our customers with some of the most competitive rates in the State of Texas. Our commitment to quality drives us to provide the best customer experience possible. With an expanding footprint throughout the restructured electricity markets nationally, Texpo Energy and its affiliates can offer you and your business solutions beyond the Great State of Texas.
Management Overview
Texpo Energy is a private, non-affiliated Retail Electric Provider ("REP"), founded by highly experienced energy executives with more than 150 years of combined experience in the electricity, natural gas, and related industries. The Texpo Energy Team implements advanced techniques in customer relations and customized services. Texpo Energy team members have worked in deregulated markets all over North America, many international markets, and has worked in Texas' restructured markets since the inception of deregulation in January 2002. Experience is Texpo Energy's most valuable asset. It differentiates us from the competition and allows the Texpo team to provide superior products, cometitive pricing, value-added services, and unparalleled customer satisfaction to our clients. We want the opportunity to gain your business, and will work tirelessly to serve you as a Texpo customer.
Customer Service that Serves You
Texpo Energy is committed to having the best customer service in the business. Texpo Energy maintains an "A" rating with the Better Business Bureau and was recently awarded the BBB Gold Star. Texpo Energy utilizes a customer service plan that draws on best practices for all service industries, and uses the most advanced electronic tools available. Texpo Energy's friendly and knowledgeable customer service team is well trained and come from diverse, multi-cultural backgrounds. Representatives are able to speak multiple languages including Spanish and Korean to better serve you. Texpo Energy's service function is goal oriented and performance is measured against specific metrics at every customer interface point. Upgrades to internal systems are made on an on-going basis so that Texpo Energy continuously improves its performance for you. Customer feedback is welcomed, and we rely on you to let us know what is working (or not working), so that we can refine and perfect our process.
Our Approach
We aim to provide our customers with a complete energy solution that is tailored to meet their needs. First we evaluate your needs and specifications in depth. Then we assess the best service offerings available, and present you with an array of workable solutions. You can then make an informed decision to best facilitate your situation. We believe this is what sets us apart from other REPs in the market.
Environmentally Conscious
Texpo Energy is doing its part to conserve resources, protect the environment, and support a healthier and cleaner Texas through the procurement of Renewable Energy Credits ("RECs"). Texpo Energy proudly offers "Clear Blue Skies 100% Renewable Energy Plans" with long term fixed rates at competitive prices and the same, great, reliable service you will come to know and expect with Texpo.
More than Just Electricity
Along with its award winning electricity services, Texpo Energy and its affiliates can provide you with more than just electricity. Texpo Energy affiliates are procuring natural gas contracts for high volume users of at least 10mcf. In addition, Texpo Energy affiliates are expanding into the rapidly developing and innovative solar technology solutions for homes and businesses.
Vision and Values
Texpo Energy was founded with clarity in vision and an uncompromising value system. Everyone within the organization is committed to following these fundamental guiding principles when working with customers, partners, and affiliates. Texpo Energy, Expect More!
