Advanced Metering Charge
A charge assessed to recover a TDSP's charges for Advanced Metering
Systems, to the extent that they are not recovered in a TDSP's standard
Affiliate Retail Electric
The Affiliate Retail Electric Provider was part of the original electric
company that generated and sold electricity in your area. Now, the AREP only
sells electricity and provides customer service.
Automatic Payment Program
Enjoy the convenience of recurring payments using your bank account or credit
card. It's easy, free, and there is no need to buy stamps.
The average price paid for this service period includes all current charges,
excluding taxes, divided by your usage amount.
Indicates the period of time for which you are being billed for your
Competition Transition Charge
A charge assessed to recover a
TDSP's charges for non-securitized costs associated with the transition to
Current Read (Estimated)
An estimated meter read is a utility-supplied or internal estimate when an
actual meter read is unavailable for a service period.
A charge based on the rate at which electric energy is delivered to or by
a system at a give instant, or averaged over a designated period, during the
In the past, one company provided all parts of your electric service
(generation, transmission and distribution, and retail sales). With
competition, separate entities now provide these services.
Do Not Call List
A list established by the Public Utility Commission of Texas for customers who
do not want to receive telemarketing calls from Retail Electric Providers or
other telephone marketers doing business in Texas.
Electric Reliability Council of Texas (ERCOT)
The council that administers and maintains the reliability of the state's
electrical power grid. When you choose a Retail Electric Provider, ERCOT will
send you a postcard confirming your switch from one Retail Electric Provider to
Electricity Facts Label
The document that outlines a Retail Electric Provider's (REP) pricing
information, contract terms, sources of generation and levels of emissions in a
standardized format so that you can compare REP offers "apples to
A charge based on the electric energy (kWh) consumed.
Energy Efficiency Cost
A charge assessed to recover a TDSP's costs for energy efficiency
programs, to the extent that the TDSP charge is a separate charge exclusively
for that purpose that is approved by the PUCT.
The production of electricity.
The standard unit for measuring electricity demand, equal to 1000 watts.
The standard unit for measuring electric energy consumption, equal to 1,000
A charge assessed for late payment in accordance with PUCT rules.
A charge assessed to recover a TDSP's charges for metering a customer's
consumption, to the extent that the TDSP charge is a separate charge
exclusively for that purpose that is approved by the PUCT.
Miscellaneous Gross Receipts
A fee assessed to recover the miscellaneous gross receipts tax imposed on
REPs operating in an incorporated city or town having a population of more than
Nuclear Decommissioning Fee
A charge assessed to recover a TDSP's charges for decommissioning of
nuclear generating sites.
Provider of Last Resort (POLR)
If your Retail Electric Provider leaves the market for any reason, your service
will automatically be transferred to the POLR, which serves as a back-up Retail
Electric Provider in your area.
Public Utility Commission of Texas (PUCT)
The state agency that is responsible for the regulation and oversight of
electric and local telecommunication services in Texas. Under Electric Choice,
the PUCT regulates the delivery of electricity and enforces customer
A fee assessed to recover the statutory fee for administering the Public
Utility Regulatory Act.
Renewable Energy is earth friendly energy derived from renewable energy
technologies, which includes any technology that exclusively relies on an
energy source that is naturally regenerated over a short time and derived from
the sun, moving water, or other natural movements and mechanisms of the
environment. Renewable energy also includes earth friendly energy derived
directly from the sun, on wind, geothermal, hydroelectric, wave, or tidal
energy, or on biomass or biomass-based waste products, including landfill gas.
Renewable energy is not derived from fossil fuels, waste products from fossil
fuels, or waste products from inorganic sources.
Retail Electric Provider (REP)
Retail Electric Providers, or REPs, are certified by the PUCT to compete for
your business by offering lower prices, renewable energy options, added
customer service benefits or other incentives. A REP sells electricity to
Sales tax collected by authorized taxing authorities, such as the state,
cities and special purpose districts.
Lighting equipment installed on a customer's property, such as a guard light.
Terms of Service
This is your contract and outlines your length of service, price, and other
Total Delivery Charges
The total amounts assessed by a TDSP for the delivery of electricity to a
customer over poles and wires and other TDSP facilities, not including
discretionary charges, and may also include charges from the independent system
A charge assessed to recover a TDSP's charges for securitized costs
associated with the transition to competition.
Transmission and Distribution
Service Provider (TDSP)
The local utility responsible for
maintaining the poles and wires, and responding to emergencies and power
outages. TDSP means the same as TDU.
Transmission Distribution Surcharges
One or more TDSP surcharge(s) on a customer's bill in any
combination. Surcharges include charges
billed as tariff riders by the TDSP.
The charge for your kWh usage during the service period multiplied by the cost
per kWh stated in your Terms of Service Agreement.
Your Rights as a Customer
This brochure informs you of your standard customer protections as mandated by